How to verify probe type in PC-Pro+
In order to properly communicate with a meter, the PC-Pro+ Communication Manager must be configured correctly. A properly configured COM…
Category: Itron
Itron has decades of experience, delivering innovative, secure solutions for utilities and cities to 8,000+ customers in more than 100 countries. Their devices, networks, software and services have all been proven at scale—in some of the least hospitable environments on earth. And, their vast partner ecosystem ensures you always have the broadest avenue to innovation.
Verify Itron Mobile License Level
Sometimes it is necessary to verify the Itron Mobile license level assigned to a customer. Possible use cases include verification…
PC-Pro+ Advanced 9.90
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Setup Itron Mobile device to connect to FCS
The steps below will go over how to setup an Itron Mobile device to connect to FCS. Prerequisites: Itron Mobile…
Add an Itron Mobile Device & User to FCS
The steps below will go over how to add an Itron Mobile device to FCS. Prerequisites: Itron Mobile properly configured…
Configure FCS to work with Itron Mobile
Once a customer has signed up for Itron Mobile and Itron has completed the configuration of the customer’s Itron Mobile…
Transferring a route from FCS to Itron Mobile
In order to read a route it must be transferred from FCS to the Itron Mobile device. This article assumes…
Import route into FCS
Importing a route into FCS is the first step taken after billing data has been exported from the CIS system.…
FCS upgrade failure – unable to install previous version
An issue has crept up with some customers that has prevented attempts to upgrade FCS to a newer version. Unfortunately,…
Fixing display issues with PC-Pro+
Some customers have reported issues with PC-Pro+ not displaying correctly. Here is an example of some items under Display Configuration…